This policy provides you with details of how we collect and process your personal data here at Upstart Theatre.
It is very important that the information we hold about you is accurate and up to date. Please change your personal information at any time by clicking the ‘update your preferences’ link at the bottom of our emails, or by contacting us for the link.
Personal data means any information capable of identifying an individual. It does not include anonymised data (like Google Analytics tracking what you do, but not reporting who you are).
We may process the following categories of personal data about you:
- Communication data: includes any communication that you send to us whether that be through the contact form on our website, through email, text, social media messaging, social media posting or any other communication that you send us. We process this data for the purposes of communicating with you, for record keeping and for the establishment, pursuance or defence of legal claims. Our lawful ground for this processing is our legitimate interests which in this case are to reply to communications sent to us, to keep records and to establish, pursue or defend legal claims.
- Marketing data: that includes data about your preferences in receiving marketing from us and our third parties and your communication preferences. We process this data to enable you to receive our news, offers & details of our shows. Our lawful ground for this processing is legitimate interests which is to grow our business. Our lawful ground of processing your personal data to send you marketing communications is either your consent or our legitimate interests. We may send you marketing communications from us if you agreed to receive marketing communications and in each case you have not opted out of receiving such communications since.
- Sensitive data: we do not now, and will not ever collect, any sensitive data about you as a user of our website. This would include information about your political views, religious beliefs, sexual orientation, medical conditions and similar private information.
We may have to share your personal data with the party set out below:
We have put in place security measures to prevent your personal data from being accidentally lost, used, altered, disclosed, or accessed without authorisation.
Under data protection laws you have rights in relation to your personal data that include the right to request access, correction, erasure, restriction, transfer, to object to processing, to portability of data and (where the lawful ground of processing is consent) to withdraw consent. You can see more about these rights at: https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/
We respect the fact that you’re giving us data and that we’ll do everything we can to keep that data safe.